This Privacy Policy outlines the commitment of Janmark Studio to protecting your personal data in strict compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable international data protection standards.
1. Information Collection
We collect only the minimal data necessary to facilitate art commissions, invoicing, and access to the client portal:
- Contact Information: Email address for authentication, invoicing, and correspondence.
- Transaction Data: Commission details, project specifications, and payment history.
- Account Identifiers: Assigned User IDs and Membership Card numbers for internal record-keeping.
- Communication Logs: Records of direct messages exchanged within the portal's secure messaging system.
2. Usage of Data
Your personal information is utilized exclusively for the following purposes:
- To maintain your personal Financial Ledger within the portal.
- To track the status of ongoing and past creative projects.
- To facilitate direct project coordination via the internal messaging system.
- To verify identity for the issuance of Digital Membership Cards.
We do not sell, rent, or share your contact details or commission history with third parties without your explicit written consent, except where required by law.
3. Private Messaging Confidentiality
The Client Portal features a Direct Messaging system designed for secure project coordination. Regarding this feature:
- Confidentiality: Messages are strictly confidential and are accessible only by the authorized Client account and the Studio Administrator.
- Data Integrity: Message logs are stored securely within our encrypted database infrastructure. We do not use message contents for advertising, profiling, or data mining purposes.
- Access Control: Strict database security rules prevent other clients or unauthorized third parties from reading your conversation history.
4. Data Security
All user data is securely hosted using Firebase (Google Cloud Platform). We employ strict security rules to ensure that your personal ledger and project details are accessible only by you and the Studio Administrator.
5. Third-Party Processors
For international transactions, we utilize Wise (formerly TransferWise) for payment processing. Please be advised that Wise operates under its own privacy policy regarding the handling of financial information.
6. Data Retention & Rights
Your data is retained for as long as your account remains active or as needed to provide services. Under Philippine law, you have the right to request access to your data, correction of inaccuracies, or deletion of your records from the portal at any time by contacting the Administrator.